I hope you werent kept waiting too long. So, you may say: Sorry for keeping you waiting for so long. Using didnt here implies that the wait is over. If you could just bear with me for another couple of days, I should have a more concise answer. 1-I'm sorry for keeping you to wait so long. - HiNative Learn more about us here. I hope you dont mind if you wait a little bit longer before I give you the final results. I finally have the information you are looking for, and I should be able to help you out with it. There were a few things that I needed to do first before sending you the files. Use it like this: They kept me waiting for over an hour. We are able to continue with the process now. As soon as I saw the news I was thrilled for youcongratulations! I apologize for my late reply to your email. It turns out that theres a lot more to the process than I had originally bargained for. You could instead say Im sorry to have had you kept waiting. That makes sense, logically, and would mean that you have had to ask your assistant to ask your visitor to wait until you were ready. Im sorry this took so long. Read more about Martin here. Choosing the right words shouldn't be your limitation! I hope you didnt mind the wait. Apologies for making you wait comes at the apology in a different way. It can be construed as an excuse, which some people do not appreciate, but it can work in most cases. I am sorry for having kept you waiting or I am sorry to have kept you waiting? Why would you downvote though? But, it happens. "I apologize for the wait, could I have your credit card number please?" Sorry for keep you waiting / have kept you waiting Here are three email apology samples that illustrate how to say sorry at work in several everyday situations you may experience. thank you all for being so patient. Don't even think of the faux apology, "I hope I didn't miss your reply, but". We appreciate your patience. Founded on the belief that data measurement leads to advancement, we manage the largest database of women-rated companies, and we use those insights to match our users to jobs and companies where they can achieve their goals. "Sorry for the wait, right this way please" If you didnt expect something to take as long as it did to complete on your end, took so long is a good way to show that. If you're in person, you can capture the recipient's attention. Ive gathered all of the information for you now, so you can look into it to your hearts content. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. It is best to use this phrase if you werent the original person to email the recipient. In these cases, thank you for your patience sounds sarcastic, so you should probably avoid using it. I apologize for keeping you waiting so long in the cold. Sorry for having kept you waiting. What's the cheapest way to buy out a sibling's share of our parents house if I have no cash and want to pay less than the appraised value? You could instead say Im sorry to have had you kept waiting.. I hope you didnt mind the wait. Apologies for making you wait. It allows you to revisit something when you believe it's more appropriate after an email. I appreciate you sticking with us through these trying times. I am sorry for keeping you waiting. Apology emails - 100 examples of how to apologize in an email - Flowrite "I would have reacted similarly". At InHerSight, we use data to help women find and improve companies where they can achieve their goals. Attached is the document you requested, and I hope its not too late. Client apology emails need to contain a true apology. sorry - My apologies (meaning that you take responsibility for making them wait and saying sorry) Inconvenience coursed (coursed trouble - example - they waited so long and now they might be late for the bus), a.Sorry for the long wait - Your final option is the one that is most commonly heard.. I apologise about making you waiting. sorry for the inconvenience. Get it corrected in a few minutes by our editors. A customer is someone buying your goods. You may use it when emailing clients. Crafting an apology message to a client means following the format above, structuring a response that acknowledges the issues and provides a positive way forward. It's a polite way to keep a good rapport with the recipient. Sorry FOR keep you waiting or Sorry for keeping you waiting? - TextRanch I didn't expect that a real editor, not AI, would check my text. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. ", Human understanding of the context. We are sorry about the wait. Addendum: To clarify, I'm interested in both cases when we directly pay for the service requested and when we don't. Sorry about the wait is a simpler alternative you can use. (2) I was sorry to have kept you waiting. Dear [name], First, I just want to say I apologize for being so late in getting back to you. Hope you didnt mind the wait shows that you know that someone had to wait for a response. 1. i want to thank you for your understanding. Thanks @Wesley. My apologies for the delay and any inconvenience coursed. But I have to say, the active voice is better writing. A customer, a.Sorry for the long wait - Say sorry is good manners and the next person will feel better about the wait and would not be to angry. These examples will show you how it works: Hey Russell,I didnt mean to make you wait for that long! Not everyone will believe that this excuse is true, but you can use it when there isnt time pressure based on the reply youve sent. I was looking through my drafts and realized I did not send this. "I apologize for the wait, could I have your credit card number please?" Sorry for the delay Sorry for keeping you waiting for so long. Im so sorry for the late response. You can use this phrase to show that their wait is over or that they might have to wait a little more. 4How to apologize professionally in an email. Check now One of our experts will correct your English. Apologizing can repair the damage caused by a long wait time. I was wondering if there was a more formal and polite way of saying: Sorry to bug you again about this, but we still have not received a response about X . (if we still have not received any assistance with X). But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. 1. For a better experience, please enable JavaScript in your browser before proceeding. A letter of apology should be about more than just apologizing. Hope you didnt mind the wait shows that you know that someone had to wait for a response. Manage Settings "That's OK, I'm not in a rush. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right 7 Better Ways To Say Sorry For The Late Reply On Email, 12 Better Ways to Say Thank You for Your Patience (Email), 7 Best Ways To Politely Ask Someone To Be Patient, 9 Better Ways to Say Please Accept My Apologies, 9 Other Ways to Say Im Good At on a Resume, 10 Polite Ways to Say No Visitors after Surgery, 11 Best Ways to Say Im Here for You to a Loved One, 10 Professional Ways to Say I Am Not Feeling Well. w.onload = loader; We are still having difficulty with X. This textRanch for quick revision is a 10/10 for me. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Sorry this took so long is a great choice in many situations. Is there anything I can do to help you while you wait for these forms? "I apologize for the wait/delay" 1. Usually, we would explain what happened that stopped us from being able to email someone. Thank you !! Nucilo is a website that writes about many topics of interest to you, it's a blog that shares knowledge and insights useful to everyone in many fields. Sorry for keeping you waiting all this time. How to Write Effective Apology Emails to Customers | Blog | Hiver Its polite in a business email to include this if youve made someone wait too long. Apologies for only just getting back to you. and the result is so good!! Thank you for your detailed answer, but I'm still not clear. Nice-comment + not-so-nice-comment.) You are using an out of date browser. I think this answer has the right balance between extremes of sounding too subservient and sounding too blunt. I love your idea and have attached more information about how I think I can help. This time, instead of sorry, apologies is used, which some people believe to be a more formal synonym. I didnt know where to go to find the information that you were seeking. InHerSight is the career navigator for working women. sorry about the delay. Thank you for your patience. We could have intended to message them sooner, but something might have prevented us from doing so (or we might not have been ready to reply). These two sentences illustrate another difference between the gerund and the infinitive: The sentence with the gerund tells specifically what one is sorry for, but the one with the infinitive gives the speaker some "wiggle room", allowing for such things as being sorry for something other than the imposition of a wait. Either way, its wise to compliment their patience.. We and our partners use cookies to Store and/or access information on a device. Oh, Im so sorry! If you want to use this structure, I'd say to just go for "have + (verb)" instead. My apologies for the delayed response. Remember to use a valid email address. I hope youll be able to look past this when we continue moving forward with our business. Take the opportunity to fix the problem or mistake and rebuild broken trust. It is fine but can be a bit better: I am sorry for having kept you waiting for so long. For example: Personally, in any case I would drop the apology or thank you, in fact all extraneous parts of the email altogether. And if you're apologising for previous action/to imply the wait is over, then to use "sorry for keeping you waiting". I wasnt able to find out the information I wanted sooner than this. This article will look into how to say sorry to keep you waiting professionally and politely. "Sorry for the wait, right this way please" Apologies for only just getting back to you. Sorry for keeping you waiting for so long. })(window, document); 2023 TextRanch, LLC. b.My apologies for the delay and any inconvenience coursed. A complete search of the internet has found these results: Sorry for keeping you waitingis the most popular phrase on the web. English - England. Explain what happened simply. Sorry to have kept you waiting is a great alternative in formal emails. If you find yourself congenitally unable to stop apologizing: Regrettably, the problem we attempted to address on June 18, June 23 and August 1 continues. #2. Apologies for making you wait. sorry to keep you waiting! | WordReference Forums What were the poems other than those by Donne in the Melford Hall manuscript? But the person who's been . Many times, a question can be used in place of a statement that seems too demanding or schoolmarmish: "I was wondering if you have had a chance to look Free and automatic, this tool compares phrases. = After you left, I felt guilty that I had kept you waiting. But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. For example. While there's no need for a detailed play-by-play, your recipient does need some context about what happened. Talk about this later. "Sorry to have kept you waiting" vs. "sorry for having kept you waiting" I was furious! We shows that you represent a larger body and offer apologies for them. Maybe some of these examples will help you to understand how it works: So sorry for the late response is a synonym for the previous section. Sorry to keep you waiting or Sorry FOR keep you waiting? deadline for delivery is [such and such]. Firstly, of course, I would like to apologize for keeping you waiting so long. Attached please find my response and all applicable details. When this is the case, we might not feel the need to say sorry, but we might at least want to find a gentler way to apologize to someone for making them wait. I appreciate the help I've received to date; however I am still having one issue that has not been resolved "Following up" is generally considered a polite way to approach lack of response or resolution, especially in a business context. You can say apologies for the delay in professional settings to be polite. I hope you werent waiting for too long to receive this. Other ways to say "circle back" are "come back to this," "follow up," and "revisit.". Nonlee on Instagram: "Haetae Hi there, Thanks for welcoming my Europe Sorry to have kept you waiting. Please reply as soon as you receive this message. I was looking through my drafts and realized I didnt send this to you already. My mail from [date/time] ". apologize [](https://eikaiwa.dmm.com/uknow/questions/43197/)sorry How to Apologize to a Customer for a Long Wait Time Via Email ", WeI "Sorry to keep you waiting" is a great phrase that works well in most formal emails. My recommendation: go with 'Sorry to bother you' or even better 'We're sorry to bother you'. In times like this, the common phrase sorry for the late reply helps. "I'm sorry for keeping you waiting so long" is correct though. Sorry For Making You Wait On This Reply "Sorry for making you wait on this reply" is similar to "thank you for your patience." We use it to acknowledge that somebody has "waited" a long time for our reply to come to them. Continue with Recommended Cookies. . You can go on to explain the reason for the request or the urgency. ", I love being able to see the tracking of the changes! 2. Of course, this phrase doesnt work if youre emailing somebody who has already written to you to complain about how long your response is taking. I want you to know that you will be the first to hear about it when I get an answer. I know both are correct sentenses, but am not sure what difference there is between them. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. Sorry To Keep You Waiting synonyms - Power Thesaurus Satisfaction guaranteed! This is a very useful phrase to remain polite and professional, regardless of the situation. I appreciate you sticking with us. Dont forget to bookmark this page for later reference. Despite your best intentions to answer promptly, youve put it off and now dont know what to say. Create a free InHerSight account to get unlimited access to top companies lists, anonymous employer reviews, articles, career advice, daily job matches, and our growing community of professional women. Saying making you wait also shows that you are taking responsibility for how long something took. Dont leave us just yet! Ill be sure to get the files sent across to you first thing in the morning. 55 Words and Phrases for Thanks For Waiting - Power Thesaurus Join InHerSight's growing community of professional women and get matched to great jobs and more! 1. I'm sorry for making you wait so long. To "keep . Read on to learn more about the best synonyms and how to use them. Sorry to bug you again about this, but we are still having problems with X and . (if we have already received some assistance with X). Appreciate you sticking with us is slightly more informal. Inconvenience caused (), It may not be your fault, but to take personal responsibility for a situation seems much friedler and more personal than if you use 'We'. Sorry to make you wait / Sorry for making you wait alternatives to sorry for the late response.. Get extra help with longer text and special files. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. sorry to make you wait. ), try not to fret. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. ", Human who is reviewing my question not automated machine. I apologise about making you waiting. I didnt mean to make you wait is a conversational alternative to sorry to keep you waiting. It shows you take responsibility for making someone wait longer than you expected. I appreciate your prompt attention, and hope that it does not unduly inconvenience you to provide me with a status report and an estimate for when you will have the issue resolved. So I'm voting to close because it's not really about language at all. ", The most useful app that I have ever found.I truly appreciate your efforts.
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