These rules and regulations are subject to change. PRIVACY POLICY Single session tickets are reserved stadium court seats for one session that allow you first come, first serve access to our full campus as well. Miami Dolphins Hard Rock Stadium parking gates open four (4) hours prior to kickoff. Luggagehero is the best choice to store bags safely. Illegal items will be turned over to law enforcement officers and may result in arrest and prosecution. Opening times vary for stores but most are open from morning till 8-9 in the evening. Fan Behavior:Any ticket holder who behaves in an unruly or disruptive manner, including, but not limited to, foul language, intoxication, physical or verbal abuse of other fans, MDL or stadium employees, game officials, players or coaches during, before or after a game may be asked to leave the MDL home stadium. You certify, warrant and represent that the telephone numbers that you have provided to us are your contact numbers. A tiny bag, or no bag at all: Raymond James Stadium has a no-bag policy for all events. - An exception will be made for medically necessary items after proper inspection at the East Gate for this purpose. WebFTX Arena does not allow fans to bring any outside food or drinks to home games or other events at the arena. Featured artists include: CASE, CRASH, Tristan Eaton, Fluke, Logan Hicks, HOW&NOSM, The London Police, Peter Tunney, VHILS and Tavar Zawacki. Please contact Guest Experience (305) 943-8000) in advance of your event for details. Fans may continue to carry pocket items such as keys, makeup, combs, phones, wallets and credit cards. Please clickherefor Hard Rock Stadiums emergency evacuation procedures. Entrances Gates open 2 hours prior to Miami Dolphins games and 90 minutes prior to Miami Hurricanes games. Here is our Bag policy in 10 of the worlds biggest stadiums blogpost which will guide you through everything you need to know. Delivery of tickets shall be made prior to each applicable game, and only upon receipt of full payment of annual Membership dues or for accounts that are current on all payments.If I am on a payment plan and I fail to make any timely required payments, MDL reserves the right to either (a) withhold my tickets for upcoming events until payment is made and the account is in good standing or (b) terminate my Membership in accordance with the terms and conditions of this Agreement. The Hard Rock Stadium Clear Bag This policy is meant to speed up the process of entering the stadium along with increasing security measures. 2. When lightning is detected in close proximity of Hard Rock Stadium, the public address system will inform guests where to seek shelter. Dolphins and/or their partners or affiliates may place such calls, texts or emails to (i) notify members regarding upcoming appointments, (ii) notify members of upcoming Miami Dolphins and other Stadium events, (iii) troubleshoot problems with accounts, (iv) resolve a dispute, (v) collect a debt, or (vi) as otherwise necessary to service member accounts or enforce this agreement, Dolphins policies, applicable law, or any other agreement Dolphins and/or their partners or affiliates may have with members. There are accessible spots located in both the on-site inner and outer parking lots and certain off-site parking lots. The Miami Dolphins and South Florida Stadium LLC are not responsible for and the member assumes all risks incident to the game or related events, to which this ticket admits the holder, including the risk of lost, stolen or damaged property or personal injury. or less in size (reusable water bottles are not permitted) are permitted. Disabled parking is located at North, South, East and West Gates. Hard Rock Stadium is a full-service entertainment facility with versatile indoor and outdoor spaces that are available to rent year-round for corporate and social events. Complete and submit the address change form with a valid photo ID. You are solely responsible for any damage caused by any use of grills or other tailgate activities. During events, any items found should be turned in to Guest Experience Headquarters located at sections: 115, 143, 215, 243, 315 and 343. To learn about season tickets, please call1.888.FINS.TIXor emailmemberships@dolphins.com. Water fountains are conveniently located throughout Hard Rock Stadium on each level outside each set of restrooms. We have 17 practice courts around campus that everyone with a purchased ticket can access. To check to see if you are enrolled in SunPass Plus, log into your account atwww.SunPass.comand click on TRANSPONDERS at the top ofthe page to confirm your SunPass Plus status. Mobile ordering is now available for concessions purchases at Hard Rock Stadium. These seats are double padded and provide access to air-conditioned lounge areas with ala carte concessions. Please (i) tailgate directly behind your vehicle; (ii) do not save spaces; (iii) do not block lanes with tents or other items; (iv) keep music volume low; (v) extinguish hot coals with water; (vi) clean up your area before entering the game; and (vi) always exercise caution and keep a proper lookout for tailgate equipment and uneven surfaces. Guests must present a photo ID or valid drivers license as a security deposit. In the event that an agent or representative calls, he or she may also leave a message on your answering machine, voice mail, or send one via text. GBAC is a division of ISSA, a worldwide cleaning industry association, and their goal is to implement cleaning, disinfection, and infectious disease prevention work practices to control risks like Covid-19 and ensure you and your guests can safely enjoy the tournament. Persons that refuse to be patted down and/or refuse to have their bags or vehicle inspected will not be admitted. Inner lot ADA parking is available at a first-come first-serve basis to guests that show their handicap placard. ANY DISPUTE OR CLAIM IN ANY WAY RELATED TO THE TICKET OR THE EVENT SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, BINDING ARBITRATION BEFORE JAMS IN MIAMI PURSUANT TO ITS STREAMLINED RULES AND APPLYING FLORIDA SUBSTANTIVE LAW. The Stadium policies set forth herein are subject to change by Stadium management at any time and for any reason, including the requirements of the event promoter or the nature of the event (e.g., Super Bowl, CFP Championship, Miami Open, etc.). Broadcast information for an event conducted at Hard Rock Stadium is available at the Guest Experience Headquarters (sections 115, 143, 215, 243, 315 and 343). Learn how to access and manage your tickets digitally. Astadium courtticket grants the guest access to an assigned seat in the stadium court for the designated session and access to all other general admission spaces on the outer courts. The mailing address is: Hard Rock Stadium, 347 Don Shula Drive, Miami Gardens, Florida 33056. Violators will be subject to ejection and/or arrest. Payments made in connection with Memberships are non-refundable, whether made online, in-person, or otherwise, except as expressly stated herein. WebPermitted: * Bags made with clear material such as plastic, vinyl, or PVC can not exceed 12" x 12" x 6". Guests will be dropped off at pre-determined Hard Rock Stadium gate locations. All visitors have the right to report violations of Hard Rock Stadiums code of conduct. Suites offer televisions, refrigerators, ice makers, private telephone service, private safes for personal property, and a suite attendant for service. Here is our. Memberships and Member are subject to the terms, conditions and policies (including the "Fan Code of Conduct"), established from time to time by the Dolphins. Each member of the family, including kids, is authorised to carry a clear bag and a handbag, 20 oz or less in volume is allowed. All donations benefit the Miami Dolphins Foundation. This includes parking gates, box office, concessions, and retail locations. The stadium is a home field for famous teams such as the American football team Miami Dolphins from the National Football League or the University of Miami team Miami Hurricanes. ft. of painted walls. You are solely responsible for any damage caused by any use of grills or other tailgate activities. A Loge Box provides access to a shared suite experience. For more information, guests may visit https://www.hardrockstadium.com/parking-routes-ada/. Messages run during the last 4 minutes of halftime following the halftime entertainment. Guests with allergies or restrictions are entitled to a small meal that can fit in a zip lock bag with no metal utensils. In accordance with NFL Best Practices and Hard Rock Stadium security guidelines, all permissible bags per the policy of the event will be permitted into Hard Rock Stadium after a thorough inspection by a Stadium Security. - In addition to one of the clear bags noted above, fans may also carry in a small clutch bag or purse approximately the size of a hand, with or without a handle or strap. No person admitted to Hard Rock Stadium shall transmit or aid in the transmission of any description, account, picture or reproduction of any event conducted in the park unless expressly authorized by Hard Rock Stadium, the Miami Dolphins, the National Football League or the promoters of non-NFL events. Neither a Membership, nor the opportunity to license a Membership from year-to-year, constitutes any form of legal or equitable right, including without limitation an express or implied contract, lease, option, right of first refusal, implied trust, or expectancy interest. ALL TICKET SALES ARE FINAL. As with most stadiums, certain rules apply in Hard Rock Stadium to ensure both safety and a pleasant experience without unnecessary inconveniences. A Miami Dolphins Membership is a revocable license issued annually by Miami Dolphins, Ltd. ("Miami Dolphins" or "Dolphins"), as licensor. Click the buttons below to purchase parking. Terms And Conditions | Hard Rock Stadium Account Manager Cash can be converted into pre-paid gift cards at the Guest Experience Headquarters near Section 142. You can also check your SunPass Plus status using the SunPass app, available for iOS and Android devices. Any questions you have regarding volunteering can be found here. Playoffs are at an additional cost above and beyond your annual Membership cost. Playoff Games. - Diapers and wipes can be carried in a clear bag. A Guest Experience team member may be staffed at the Sensory Room to ensure a comfortable and private experience. bracelets to children identifying their seat location to assist in reuniting them with their parents/guardians in the event they become separated. The Personal Representative must provide documentation by the courts authorizing him or her to act in that capacity and information or documentation to demonstrate that the transferee Member is an Immediate Family Member. These guests do not have access to the stadium court. However, now the Orange Bowl is a non-profit organization that operates in some charitable projects and community support. Guests can request a wheelchair escort through the nearest Hard Rock Stadium employee, or at your nearest Guest Experience Headquarters. (305) 943-8000 The NFLs clear bag policy reads as follows: Bags that are clear plastic, vinyl or PVC and do not exceed 12 x 6 x 12. No buckles, grommets/hardware or dcor can be concealing any part of the bag. To purchase parking for a single session or day of the tournament, visit Ticketmaster. Frequently Asked Questions - Gameday Info | Orange Bowl Bottles and cans of any type, excluding a factory sealed plastic bottle of water 20 oz. Any guest found to be consuming from or in possession of a prohibited container inside of Hard Rock Stadium may be subject to ejection. - Please note: ADA sections are reserved for ADA qualified patrons only and their guests. There will be no exceptions. Hard Rock Stadium and the Miami Dolphins reserve the right to revoke the season tickets of those individuals whose conduct is determined to be inappropriate, including but not limited to any violation of the Code of Conduct, any other Hard Rock Stadium policy or applicable law. In order to access the 200C & 200M levels, guests must have a ticket to the Club Level or anExecutive Suite. The space has a padded floor, padded wall-mounted equipment and other sensory supplies donated by The Dan Marino Foundation to help ensure a comfortable experience. The arbitration shall be conducted in the State of Florida before one arbitrator. Umbrellas will be allowed upon search but will not be allowed to be opened in seating areas. The Orange Bowl is usually played in winter, between December and January. Covid-19 is an extremely dangerous disease that can lead to severe illness and death. Automatic Teller Machines are no longer available at Hard Rock Stadium as cash is no longer accepted as a form of payment at parking gates, box office, concessions and retail locations. Make sure to check all the rules so you wont have to leave the stadium. Members not only enjoy guaranteed full tournament access to see your favorite players at the best price, but also a series of benefits leading up to and during each tournament. Behavior that is unruly, disruptive, or illegal in nature, Intoxication or other signs of alcohol or substance impairment that resultsin irresponsible behavior, Foul or abusive language or obscene gestures, Interference with the progress of the game (including throwing objects onto the field), Failing to follow instructions of law enforcement, guest experience, and security personnel, Verbal or physical harassment of opposing team fans, Unreasonably obstructing the view of other patrons, Offensive language or obscene gestures, including the use of such language or gestures concerning a persons race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or instigating, inciting or encouraging a confrontation or physical assault, Smoking and the use of electronic cigarettes, Unauthorized advertising or other commercial activities, Aerosol cans (e.g., mace, pepper spray or sunscreen), Any animal except for a service animal or service animal in training, Glass bottles, cans, coolers of any kind, thermoses or ice chests, Purses or bags that exceed 12 X 6 X 12, Seat cushions of any size except those for medical needs, Single purpose video cameras or still-photography cameras with a lens longer than 6, Weapons and any item that may be used as a projectile or one that is deemed dangerous by Hard Rock Stadium management, Any other item deemed inappropriate by Hard Rock Stadium management. 4. Music must be played at reasonable volume and shall not contain explicit lyrics. Miami Gardens, Florida 33056 Guests are encouraged to report issues and concerns to a nearby event staff member, visiting a Guest Experience Headquarters or by calling the Guest Experience hotline:(305) 943-8000. Main Phone Number 305-943-8000 Those who request a more private location in which to breastfeed or use a pump may use our Nursing Room located at Section 153 of Hard Rock Stadium, which is a private air-conditioned room for mothers that may need to nurse, pump or feed their babies during Hard Rock Stadium events. MDL reserves the right to charge a processing fee in the event a charge is refused for any reason. The arbitration proceedings and arbitration award shall be maintained by the parties as strictly confidential, except as is otherwise required by court order or as is necessary to confirm, vacate or enforce the award and for disclosure in confidence to the parties' respective attorneys, tax advisors and senior management and to family members of a party who is an individual. * For select events, the policies herein may be amended in the sole discretion of Hard Rock Stadium management. Bag policy Accessible Parking. Accessible Seating: General wheelchair accessible seating: Sections 101, 104, 107, 111T, 125T, 129, 132, 135, 139T, 142, 143, 144, 148, 149, 150, 153T, 228, 236, 246, 247, 310, 311, 312, 321, 322, 325, 326, 327, 330, 338, 339, 340, 343, 345, 348, 349, 350, 353, 354 and 355. Ticketmaster Terms & Conditions. This policy also applies to smokeless, electronic (e-cigarettes) vaping with any alternative smoking products. To ensure the highest level of safety and security, all guests will be subject to a courteous screening upon entry by Hard Rock Stadium Security which, on occasion, may include a pat-down screening by a same-gender team member. Vending and solicitation activities are prohibited. Cases are only permitted if it fits within the event days bag policy guidelines. Hot coals and flames must be extinguished promptly after use. WebNRG Stadium is the National Football League home of the Houston Texans out at NRG Pkwy, Houston, Texas, 77054. Any guest found to be recording any part of an event may be subject to ejection or arrest. One bag no I, the account holder of record, represent that I am 18 years of age or older and understand that by signing this binding agreement ("Agreement"), or, if I renew online, by e-signing or clicking "ACCEPT," I am agreeing to the terms set forth herein and giving my authorization to Miami Dolphins, Ltd. ("MDL") and its designees to charge my credit/debit card (or withdraw from my bank account via Electronic Funds Transfer, if so selected by me) for my annual membership dues at the then-published rates("Membership Dues") for my MDL membership ( "Membership"), which Membership provides me with, among other benefits, tickets, each of which constitutes a revocable license, to attendMiami Dolphins home games played at Hard Rock Stadium (the "Stadium") and certain Member events scheduled by MDL from time-to-time, and I agree to the terms and conditions set forth herein.I understand that subsequent charges will be made to my authorized card/account in association with my chosen payment plan until my Membership Dues are paid in full.I ACKNOWLEDGE AND AGREE THAT MY MEMBERSHIP WILL AUTOMATICALLY RENEW for an additional one (1) year period on November 1st of each successive year and that, for future years during which my Membership remains in effect, I hereby authorize MDL to charge my Membership Dues at the then-published rates to my credit/debit card (or withdraw from my bank account via Electronic Funds Transfer, if so selected by me) in accordance with my selected payment plan on the payment dates determined by MDL each Membership Year (as defined below), unless either I or MDL provides written notice to the other of cancellation in accordance with these terms and conditions, for any reason or no reason,prior to the start of the new "Membership Year," which begins on November 1st and ends on October 31st of each calendar year.Notwithstanding any other provision of this Agreement, I acknowledge and agree that the number and/or classification of home Miami Dolphins games (i.e., preseason or regular season) played at the Stadium may increase or decrease from time-to-time and that my Membership rate (and future monthly payments) may be adjusted accordingly at any time as a result of any such increase or decrease, as determined by MDL. The official Miami Hurricanes website is www.miamihurricanes.com. re-entry, alcohol, tailgating, guest services, lost and found, etc)? ACCORDING TO THE CDC, SENIOR CITIZENS AND THOSE WITH UNDERLYING MEDICAL CONDITIONS ARE ESPECIALLY VULNERABLE. Guests can access the mobile ordering option through the Miami Dolphins and Hard Rock Stadium apps. Alcohol of any kind may not be brought into or removed from Hard Rock Stadium. The Sensory Room, made by possible by The Dan Marino Foundation, is located at Section 153 and is a private air-conditioned room for guests with special needs (children or adults) to use as a quiet space. WebDesigner and oversized bags purchased on the Miami Open grounds will be tagged and may continue to be carried until the guest leaves the site. Laptops bags and backpacks are allowed for working purposes only for credentialed sponsors. Ambulatory Seating: During events, seating is available for guests with disabilities that do not require a wheelchair. Guests can request a wheelchair escort by asking your nearest Hard Rock Stadium employee, or at your nearest Guest Experience Headquarters. Hard Rock Stadium is not currently offering tours. I hereby warrant that I have the authority to authorize charges to the listed account for the purpose of paying my MDL annual Membership dues. WebMarlins Parks capacity is one of the smallest ballparks in the MLB. The clothing worn should also offer appropriate body coverage in accordance with the public nature of the events. Miami is the largest metropolitan area in the southeastern part of the US and is located in the popular state of Florida, on the coast of the Atlantic Ocean. Do we have a place to store refrigerated medication, since coolers are not permitted. 3. Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) (1) in any form, any description or account (whether text, data or visual, and including play-by-play data) of the Event or related events (collectively, "Descriptive Data") for any commercial or non-personal, purpose; (2) any images, videos, audio or other form of display or public performance or reproduction of any portion of the Event or related events ( "Works") for any commercial or non-personal purpose; or (3) livestreams of any portion of the Event or related events ( "Livestreams"). 2. Cash is no longer accepted as a form of payment at Hard Rock Stadium. Members are valued customers of the Dolphins, the Dolphins will diligently attempt to accommodate its customers. Suite sizes range from 10 to 42 seats. For any questions not addressed in the below FAQ, please visit the, Hard Rock Stadium A-Z Guide under Prohibited Items. Each member of a family, including children, will be able to carry an approved clear bag and a clutch purse, providing ample storage capacity. It is also known for hosting the annual, tennis tournament and the annual American college football game . LIV can also be rented for special events. Alcohol, weapons, or any items Hard Rock Stadium Security deems dangerous will be confiscated. Commercials signs and banners and other commercial activities are prohibited. 5. The "Virtual Ticket" generates a new barcode and is formatted as a printable file (Adobe Acrobat Required). ADA spots in Yellow (Lots 13 and 18) and Grey (Lot 44) are on a first-come, first- serve basis. An inherent risk of exposure to Covid-19 and its variants exists in any public place where people are present. Clean up your area before entering the Stadium so its safe for you and others. I understand that my Membership (and each included ticket) is a revocable license issued by MDL to the individual or corporate entity name that appears on the account of record.Breach of any of the terms of this Agreement or the MDL Membership Terms and Conditions shall entitle MDL to all available legal remedies. 2019 Sponsor Guide FINAL - Miami Open Guests may bring one clutch purse no larger than 4.5 inches by 6.5 inches. Important information regarding the emergency situation and evacuation procedures will be provided over the public address system and on Hard Rock Stadium video boards and scoreboards. To view a map, explore our Parking & Transportation page. 8. My ticket(s) may not be used for any form of commercial or trade purposes, including, but not limited to, the sale of all or substantially all of my season tickets for non-personal, business use, and any advertising, promotions, contests or sweepstakes, without the express written consent of MDL. Holder must comply with all Management policies, including without limitation any policies addressing security and fan conduct, health and safety, and bags.Holder and Holder's belongings may be searched or assessed. No Drones. Miami Open Members access exclusive perks including gifts, tournament benefits, and autograph signings. To be notified when 2024 tickets become available, please fill out the form. Fees and charges for using the Ticket Exchange service are subject to change. SunPass Plus customers will have the convenience of using the program and paying less than the cash customer entering Hard Rock Stadium for all Hard Rock Stadium events. This is an important step in achieving that. Guests with limited mobility parking in Hard Rock Stadium outer lots may request assistance to and from the stadium. The Nine members will receive upscale dining and in-seat service. Guests will have access to an air-conditioned lounge area with a premium food offerings and in-seat service. Guests should be prepared to open their bags for inspection and may be asked by Hard Rock Stadium Security to shift and possibly remove the contents. If you feel ill at any point before leaving or on your way to the stadium, we ask that you please be a good teammate and stay home. Signs may not be hung off of, or attached to, stadium structures, affixed to poles or sticks, or constructed of wood or metal material. Don't miss THE WEEKND at HARD ROCK STADIUM on Saturday, August 6, 2022. The NFL has instituted a safety policy for all stadiums that will make the security process more efficient and effective. Use of tickets in violation of law is prohibited and will result in seizure, revocation and/or forfeiture of the license without refund. Numerous beaches, shops, and fancy restaurants attract people from all over the world to visit Miami. The ways in which members may provide Dolphins and/or their partners or affiliates a telephone number or email address include, but are not limited to, providing the information at account opening, adding the information to an account at a later time, or providing it to any employees, partners, or affiliates. Hard Rock Live provides ADA seating per request through Ticketmaster via www.ticketmaster.com or by phone at 1-800-745-3000. NFL Ticket Exchange Customer Service: 1-888-635-5944 or nflticketexchange@ticketmaster.com. However, getting into the Major Leagues is where the real money happens. The Dolphins will fully meet and comply with the Americans with Disabilities Act and its implementing regulations to ensure that patrons with disabilities received full and equal enjoyment of the goods, services facilities, privileges advantages or accommodations provided by the Miami Dolphins and its home stadium. You agree to promptly alert us whenever you stop using a particular telephone number. Can You Bring Water Into Hard Rock Stadium? - CLJ WebHard Rock Stadium has a clear bag policy. One of the fun things to do is to visit the famous Hard Rock Stadium. FOR THE SAFETY AND ENJOYMENT OF ALL, THE STADIUM ASKS THAT YOU PLEASE FOLLOW THE WRITTEN AND VERBAL INSTRUCTIONS OF STADIUM PERSONNEL, POSTED SIGNS, AND THESE TAILGATING GUIDELINES: All rules and regulations will be strictly enforced for the safety and convenience of our guests. For the enjoyment and safety of all, the following behaviors are prohibited: - Interfering with others' enjoyment of the game, - Foul or abusive language or obscene gestures, - Intoxication or other signs of impairment related to alcohol consumption, - Fighting, taunting, or threatening remarks or gestures, - Sitting in a location other than your ticketed seat, - Displays of affection inappropriate in a public setting, - Obscene or indecent messages or signs or clothing, - Clothing that is inappropriate or offensive, - Any disruption to the progress of the event by the Guest's actions, - Failing to follow the instructions of Stadium Personnel or Law Enforcement, - Smoking in the seating bowl, concourse, or other non-designated areas.
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